Remote Online Notary (RON) Scheduling Manager
Job Overview
The Notary Scheduling Manager is responsible for overseeing and optimizing the delivery of Remote Online Notary Services to clients by directing and assigning clients to available Remote Online Notaries. Additionally the Notary Scheduling Manager is responsible for troubleshooting issues that may arise during the day-to-day operation of the website and reporting them to the appropriate management. Finally, the Notary Scheduling Manager makes regular reports to Senior Management on the volume of traffic and responsiveness of Remote Online Notaries to assignments.
Key Responsibilities
Notary Scheduling
- Monitor and Assign requests for Remote Online Notarization to available Remote Online Notaries (RONs). As Scheduling Manager, you will have first opportunity to take notary assignments.
- Serve as a point of contact for clients seeking to schedule appointments with Mobile Notaries for initial assignment and follow-up, if necessary.
- Report to senior management and stakeholders on traffic levels.
Troubleshooting
- Serve as a point of contact for technical issues that may arise on the website and refer those issues to the appropriate technical team member.
- Follow-up with clients to determine if their technical issue has been resolved.
Coordination and Communication
- Serve as a point of contact for RONs.
Marketing
- As time permits, engage in various marketing activities, including use of social media to promote the product.
Qualifications and Skills
Education
- High School Diploma or GED.
- Current, Valid Notary Certification.
Experience
- Minimum of 1 year of experience in any field.
Skills
- Organizational Skills: Strong ability to manage multiple tasks and projects simultaneously.
- Communication Skills: Excellent verbal and written communication skills to effectively convey schedules and updates to team members and stakeholders.
- Problem-Solving Skills: Creative and proactive approach to identifying and resolving scheduling conflicts and issues.
- Attention to Detail: Meticulous attention to detail to ensure accuracy in scheduling and resource allocation.
- Technical Skills: Proficiency in basic computer skills (e.g., Microsoft Office Suite, Web-Based Programs).
Work Environment
The Scheduling Manager typically works in a remote/WFH environment.
Career Path
The Scheduling Manager position offers various opportunities for career growth and advancement. With experience and demonstrated success, Scheduling Managers may advance to higher-level roles such as Operations Manager, Project Manager, or Director of Operations. Additionally, ongoing professional development and certifications can enhance career prospects.
Salary
$12/hr, plus Remote Online Notary Fees. This position works as an independent contractor.
Benefits
- Professional development opportunities
- Flexible work arrangements
How to Apply:
Please submit your Resume along with copies of relevant certifications to info@notarizemydocument.com
